My blog on My Final Checklist of Key Performance and Non-financial Indicators (KPI's) has got quite some attention, being read more than 20,000 times! According to your reactions many of you have used my advice to implement key performance indicators for non-financial processes. However, the results seem to be mixed. Over time I received more than once the question if currently a better set of non-financial indicators is available.
Governance Risk, and Compliance (GRC) implementations are necessary, but expensive. Therefore managers do not look very favorable upon GRC improvement projects. But did you ever calculated the gains of many small sustainable improvements? Many small, cheap, and fast improvements lead gradually to sustainable big gains, with little risk!
The Chief Analytics Officer (CAO) can help you with substantial benefits by applying Predictive Analytics (PA). The results of frequent simple and tedious tasks will be faster available, with a higher quality, leading to cheaper operational processes, on the fly innovating your products and services.
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