Hans Lodder - Leap Frog Management Consultant's blog

Time To Innovate Innovation?

Recently many consultancy companies have reported on innovation. Examples are AT Kearney and McKinsey. Each explores new ways in his own way. Time for me to do some exploration as well.

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What Business Are We In? And Should We Want to Be In It?

For some years telecoms companies have been leaning strongly on tactical concepts as realizing quick wins by outsourcing parts, buying technology licenses like UMTS, strongly changing governance regulations such as loosing monopolies, and in general improving their financial situation. But what will be their next step?

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Blog Or Not To Blog: Strategies For Success!

Photo at blog from webmaster - 17/09/2010 - 11:46

Forrester has noticed that the blogging marketeers started enthusiastically in 2006 and earlier, did not bring them the success they envisaged. Why? And what are the necessary requirements to make blogging successful?

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Why Mergers Fail

According to AT Kearney there are several reasons to merge companies. Most often the driver is to increase market share or increase regional footprint. But why do mergers fail, though they have a serious driver?
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My Favorite Change Strategy: Wandering!

The two main strategies for change are traveling and wandering. Traveling tries to reach an upfront defined destination, while wandering implies adaptation during the journey. Thus wandering has no fixed destination.

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The Change and Improvement Program 'Enabling New Initiatives': Little Grip, and a Lot Of Trust

The goal of the program Enabling New Initiatives was to break for the Dutch Erasmus Medical Center the trend of increasing costs and decreasing funds for new initiatives. And when we started there was no one around to tell us how to perform that trick.

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Can Health Care Processes Be Organized In a Future-proof and Flexible Way?

Photo at blog from webmaster - 30/09/2010 - 11:29

During the last 2 years I participated in numerous discussions with people working in health care. Definitely people have an opinion on how to make the health care processes future proof. I want to share with you some reflexions.

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The Unrealized Potential Of Strategic Sourcing

Photo at blog from webmaster - 21/09/2010 - 13:08

Of course your company has a strategic sourcing policy! You have extensively negotiated contracts covering all aspects of sourcing products as well as services. So you are fully covered. There is no potential for more benefits. Or is there?

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Reduce Complexity and Rise Your EBIT!

AT Kearney has published a remarkable report on complexity: Easy to understand and unfortunately not so easy to implement! However, it is worthwhile the effort to look into this, as it could lead to an EBIT rise of 3 to 5%. Even more important: Improper complexity inhibits growth!

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Recent Interesting Developments In Document Processing Services (DPS)

The new developments with respect to Document Processing Services (DPS) are interesting. Forrester recently published a report bringing attention to the increased maturity level of DPS software solutions. Attention can now shift from cost control to process efficiency.

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How To Solve Problems: Isolation Goes For Compensation

Photo at blog from webmaster - 21/09/2010 - 13:09

Some time ago I was invited to attend a guided tour in large computer operations center. And yes, having originally a technical background, I like such things. Also, it brought back in memory how to solve problems.

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Is Dislocating Technology a Change Agent?

Andy Kyte, vice-president of Gartner said during BEA World in Barcelona that dislocating technology can help a Corporate Information Officer (CIO) to stay ahead of the competition. Dislocating technology is technology that changes the execution of processes radically from how they are executed until now.

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Dutch General Accounting Agency Reports ICT Project Execution Improvement Factors

Photo at blog from webmaster - 30/09/2010 - 11:29

The Dutch General Accounting Agency has recently published a report containing advice to improve the management of ICT projects. From now on, projects can be controlled, if the advice is taken seriously! Or?

The reports gives 4 points of improvement:

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Internet Marketing (For Dummies?)

About a year ago I got interested in websites and Internet marketing. This was largely due to the fact that a friend of mine persuaded me to create my own website. So I did. And then I needed to know how to exploit one. A very difficult journey!

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The Real Value Behind Competences

Photo at blog from webmaster - 21/09/2010 - 13:21

Inspired by the blog of Hans van Nes about Curiosity is back: What is the real value of people.

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Challenges In the Rapidly Evolving Business Process Outsourcing (BPO) Market

Photo at blog from webmaster - 21/09/2010 - 13:20

Gartner has recently updated her report on Business Process Outsourcing (BPO). The market is evolving rapidly by cost considerations, but be prepared for unmet expectations!

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Do We Need More Tinkering?

On Forbes.com Nassim Nicholas Taleb wrote an article called "We need more uninhibited, aggressive, proud tinkering": "We can be scared and worried about the future, or we can look at it as a collection of happy surprises that lie outside the path of our imagination."

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Governance Challenges In Shortly Deregulated Environments

Industry watcher Gartner has noticed that companies in recently deregulated environments suffer from the same type of governance issues. Examples are companies in utilities and health care, and governance agencies.

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Lessons Learned From the Laurus/Konmar Disaster

The Amsterdam School of Management (ASOM) published a lessons learned report on the Laurus/Konmar repositioning disaster, costing at least 495 million euro.

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Internet-only Customer Contact Solutions Are Booming, But...

Photo at blog from webmaster - 21/09/2010 - 13:18

AMR Research Inc. (AMR) reports that Wal-Mart pushes its on-line sales in the hope of broadening internationally. AMR expects that at the end of 2008 Wal-Mart will sell 20% of his goods on-line.

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Mergers Miss Consolidation Deadline Required By Law!

Bloor Research recently reported findings on the importance of information system integration during takeovers and mergers. They concluded that the lack of business attention is worrisome.

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Wanted: The New Chief Information Officer (CIO)

Yearly, there are about 1,000 vacancies for CIO's. This large number of vacancies makes it interesting enough to check the required CIO competences for such a function.

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Can You Run a Business Democratically?

HP has asked Penn, Schoen and Berland Associates to investigate the influence of stakeholders on ICT decisions. 82% of the respondents stated that the Corporate Information Officer (CIO) cannot execute an effective application policy due to interactions of middle-management and external consultants.

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Service Oriented Architecture (SOA): Solution or Hype?

Photo at blog from webmaster - 21/09/2010 - 13:32

Paul Calahan from NetManage, Inc. has written an interesting article in eWeek.com: 10 mistakes companies make when implementing SOA projects, and how to avoid them.

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Health Care Improvement Suggestions

The American Institute of Medicine wrote in 1999 in a report that 98.000 Americans die each year caused by simple medical errors. That number makes Health Care itself the 4th cause of death in the U.S.A.

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Food For Thought: AMR Research, Inc. Presents the Major Risks For 2008!

Photo at blog from webmaster - 21/09/2010 - 13:31

AMR Research, Inc. has presented its opinion regarding major risks in 2008. Among the found risks are brand reputation, technology, global talent shortage, supply chain complexity, and the economy. We advise each business manager to carefully study the findings of this study, and to take adequate precautions to minimize risks for his, or her, situation.

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Business Improvement, where to start: People or Processes?

Photo at blog from webmaster - 21/09/2010 - 13:30

How to get more revenue out of your business? Should you reorganize it? Or can you make your employees more effective? In my vision this is like the known chicken or egg problem: which came first.

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What Role Should the Chief Information Officer (CIO) Grab?

In its recent journal Forrester discusses the role of the Chief Information Officer (CIO) in 2008. They see 2 possibilities: The Chief Information Manager as change agent, or the Information and Computing Technology (ICT) operational excellence manager. The CIO change manager can use ICT technology to drastically reform operational business process management, and improve the fit between the company and the outside world.

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Intentions for a New Year!

Photo at blog from webmaster - 21/09/2010 - 13:31

This year I have rather simple and basic intentions: The new issue of the McKinsey quarterly gave me some ideas to transform my rather generic intentions into a more concrete and, more important, operational actionals.

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Which Problems Does An Application Services Library (ASL) Solve?

Photo at blog from webmaster - 30/09/2010 - 11:30

I just read an article in the Dutch ICT magazine Computable stating the advantages of Application Services Library (ASL). The Dutch gas transportation body Gasunie is introducing ASL to improve the application management processes, and it starts with the planning, control and quality processes.

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