Results2Match

During the last 2 years I participated in numerous discussions with people working in health care. Definitely people have an opinion on how to make the health care processes future proof. I want to share with you some reflexions.

There are a few trends in health care everybody acknowledges:

• The number of patients will grow, because people will getting older.
• The government will firmly enforce more transparency in this originally rather closed environment.
• Patients will grow a more mature attitude, and get more independent of 'what the doctor says is true and good for me'.

Where everybody differs is how to take it from here, and get prepared for the future. And what is also true, the personnel in health care is well trained and accustomed to act solitary. That makes some a bit headstrong and leads to many different views on the same subject. Some advocate other forms of organizing health care, others see more in new, rather untested concepts, while a large group thinks that everything should remain the same.

And so what to do? I think doing nothing is no option: Everybody should be prepared to create his future, not to wait until it is too late for that.

As changes just have started, it is difficult to provide you the ultimate solution. But what you always can do, is define some requirements that enable the process flow, provide you with flexibility, and make sure that you stay out of lock-in situations. In this way you can circumvent roadblocks, and still remain prepared for changes in your environment.

Such a set of process flow continuation requirements could be:

• Remove from your operational process as much interactions as you can.
• Extract from your all information sources, including your legacy systems, all business information you can, and make you sure that you can deliver your business information assets secure, anywhere, anytime.
• Keep all investments in non-medical operational infrastructure as low as possible.

What do you think of these suggestions? I am very interested to hear from you what your requirements are. Let us discuss!

Contact Hans Lodder at Results2Match.com.